0  item(s)
Total: €0.00
HardyCactus.eu

Shipping & Returns

Return Policy:

If you are dissatisfied with your items, you can send them back in 5 workdays after receiving them. Return postage is paid by buyer. After items arrive back, buyer gets a full refund for the original order.

 

Refund Policy

1. If a parcel gets lost which was posted without tracking number, max. 50% of the total amount can be refunded.

2. If a parcel gets lost which was posted with tracked delivery (when you add a tracking number to your cart during shopping, or you order from other countries*), 100% of the total amount will be refunded. It means that tracking number gives a full insurance for your order if it gets lost.

 

Free shipping on orders above 80 EUR!!!

There is no minimum order value. Costs for handling, packing and shipping are automatically calculated by the on-line shop of www.hardycactus.eu according to the total order weight and destination country.
Shipping fee is calculated for priority small packs and international priority shipping to European countries. Tracking costs 2,85 EUR for every small packs up to 2kg. If you want tracking number for your parcel, simply put it into your basket as other items (Extra Postal Services / Tracking number)!

Please note: we post items only with tracking number to non-European countries*. That means, shipping cost of orders from other countries includes tracking number, so e.g. if you order from South Korea (KR), you don't need to put tracking number into your basket, you'll get it automatically!


Estimated Shipping times:

Regular priority small packs and tracked parcels to:

  • Erope: usually takes 3-7 workdays,
  • Other countries: 7-12 workdays (for example: TH, JP, CN, US...).

Please note that big parcels (above 2kg) can be shipped only to the EU. If you order from other countries and your order total is over 2kg, your items can be posted only in 2 (or 3) separated boxes. (99,9% of the parcels are less then 2kg, so it usually doesn't cause problem!)

If final cost is over-calculated by the system, the difference will be refunded (refund is possible only via PayPal!).
 


*full list of non-European countries where items are posted:

JP, HK, GI, US, CN, AM, GL, IL, MY, TH, MX, TW, SG, ID, IN, LB, KR, GE

Back
Copyright © 2017 ..::HardyCactus.eu::... Powered by Zen Cart